Effective Date: 01-Dec-2024

At AlphaSheet, we prioritize your privacy and are deeply committed to safeguarding the personal information you share with us. This Privacy Policy provides a detailed outline of how we collect, use, and protect your information when you interact with our platform, ensuring transparency and building trust with our users.

1. Information We Collect

  • Account Information: When you sign up using Google or Microsoft, we collect basic details such as your name, email address, and other profile information that is shared during the signup process. This allows us to personalize your experience and provide seamless access to our platform.
  • Access Tokens: To enable integration with third-party cloud applications like Shopify, HubSpot, QuickBooks, and others, we store secure tokens. These tokens are essential for authenticating your access to these services and are stored using advanced encryption methods and industry-leading security practices.
  • Usage Data: We collect anonymized data about your interactions with our platform. This helps us understand how our services are used, identify potential areas for improvement, and ensure that our platform remains user-friendly and efficient.

2. How We Use Your Information

  • To provide and maintain seamless integration with third-party cloud applications.
  • To personalize and enhance your experience on AlphaSheet by tailoring features and functionalities to your needs.
  • To ensure the highest level of security and prevent unauthorized access to your account or data.

It is important to note that we do not store or have direct access to the data from your connected applications. Our role is solely to facilitate secure connections that enable you to retrieve and display data in Microsoft Excel without compromising security or privacy.


3. How We Protect Your Information

We are committed to maintaining the highest security standards to protect your information. Our measures include:

  • End-to-End Encryption: All data in transit and at rest is protected with robust encryption protocols to prevent unauthorized access.
  • Token Security: Access tokens are stored in secure, isolated environments to minimize risk.
  • Regular Audits: We conduct frequent security audits and updates to address vulnerabilities and stay ahead of potential threats.
  • Compliance with Standards: Our practices adhere to industry standards and regulations to ensure your data is handled responsibly and securely.

4. Managing Your Account and Permissions

You have full control over your account and the permissions granted to AlphaSheet. For users who sign in with Google, you can manage access by visiting the Google Security Settings. From this page, you can:

  • View the permissions granted to AlphaSheet.
  • Revoke access if you no longer wish to use our platform or integrate with Google.
  • Adjust settings for other third-party applications linked to your Google Account.

Similarly, for Microsoft users, you can manage permissions by visiting the Microsoft Account Privacy Settings. These tools ensure you have complete oversight of how your accounts are connected and used.

5. Sharing and Data Safety

At AlphaSheet, your data is treated with the utmost care. We do not share your information with third parties except when necessary to provide our services or comply with legal obligations. This includes:

  • Secure integration with third-party applications for data retrieval and display.
  • Limited and lawful disclosure in response to valid legal requests.

To learn more about how Google ensures safe data sharing, you can review their detailed guidelines here: Google’s article on safe data sharing.

6. Your Rights and Choices

We believe in empowering our users with control over their personal data. Your rights include:

  • Access and Correction: You can access and update your account details at any time through the AlphaSheet profile settings.
  • Data Portability: If needed, you can request an export of your account information to transfer to another service or for personal use.
  • Account Deletion: If you decide to stop using AlphaSheet, you can request the deletion of your account and associated data by contacting us at support@alphasheet.io. Please note that some data may be retained for legal compliance or security purposes.

7. Contact Us

We value your feedback and are here to address any questions or concerns you may have about this Privacy Policy or how your personal data is handled. You can reach us through the following channels:

Our team is dedicated to responding promptly and ensuring your queries are resolved to your satisfaction.

Changes to This Policy

AlphaSheet reserves the right to update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other considerations. When changes are made, we will notify users through email or by posting a notice on our website. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Thank you for choosing AlphaSheet. Your trust and privacy are of utmost importance to us.